Mary, Mary, Quite Contrary
  • Language: eng
  • Episodes: 10
  • Last: 23 Oct 2012
Mary Colak takes your business to the next level by dramatically increasing efficiencies that immediately boost your profit margins. Her experience with public, private, and non-profit sector clients has earned her a reputation for being “über-organized” and “über-productive.” Building on her experiences with clients, and education in management consulting and project management, she shares her best practices for improving efficiencies, productivity, and effectiveness in all areas of your personal and business practices so that you can be wildly successful.

Episodes (10)

  • Organizing for Maximum Productivity
    Organizing for Maximum Productivity
    Play
    Published: 23 Oct 2012 Duration: 03:30
    Mary shares some tips on how organizing your priorities each day can save you time. The day before, start by planning and writing down your top priorities for the next day. Schedule time for each priority. Tip: Decide how long the task wi... Read more →
    Mary shares some tips on how organizing your priorities each day can save you time. The day before, start by planning and writing down your top priorities for the next day. Schedule time for each priority. Tip: Decide how long the task wi... Read more →

  • Best Ways to Impact Customer Satisfaction
    Best Ways to Impact Customer Satisfaction
    Play
    Published: 16 Oct 2012 Duration: 04:06
    Mary answers the question of how customer satisfaction impacts your business. She stresses the benefits of having satisfied customers that will spread the word about your great service as opposed to looking for new customers. Here are five ... Read more →
    Mary answers the question of how customer satisfaction impacts your business. She stresses the benefits of having satisfied customers that will spread the word about your great service as opposed to looking for new customers. Here are five ... Read more →

  • Mapping the Inefficient Sub Process
    Mapping the Inefficient Sub Process
    Play
    Published: 9 Oct 2012 Duration: 04:53
    Mary discusses how to map processes. Whether the processes are large or small tasks, the steps are the same. They include: Naming the process Identifying the start and stop points Identifying the output of the process Identifying the cu... Read more →
    Mary discusses how to map processes. Whether the processes are large or small tasks, the steps are the same. They include: Naming the process Identifying the start and stop points Identifying the output of the process Identifying the cu... Read more →

  • Perfecting Products Before or After Launch
    Perfecting Products Before or After Launch
    Play
    Published: 3 Oct 2012 Duration: 03:10
    Mary discusses the importance of analyzing business processes to meet customer requirements and needs. By putting yourself in your customer’s shoes, you will be able to understand what is expected and acceptable.
    Mary discusses the importance of analyzing business processes to meet customer requirements and needs. By putting yourself in your customer’s shoes, you will be able to understand what is expected and acceptable.

  • Understanding What Causes Problems
    Understanding What Causes Problems
    Play
    Published: 28 Sep 2012 Duration: 05:36
    Mary shares a five step methodology that will help uncover the root causes of problems. They are: State the problem Collect data Observe problems Develop an issues template Identify the critical issues This podcast is also available as... Read more →
    Mary shares a five step methodology that will help uncover the root causes of problems. They are: State the problem Collect data Observe problems Develop an issues template Identify the critical issues This podcast is also available as... Read more →

  • Best Practices for Effective Implementation Plans
    Best Practices for Effective Implementation Plans
    Play
    Published: 25 Sep 2012 Duration: 04:29
    Mary shares best practices for effective implementation plans. This includes: Business readiness Liaison roles Software or other equipment needed Training Communication Scheduling Resources Logistics Budget Change management This ... Read more →
    Mary shares best practices for effective implementation plans. This includes: Business readiness Liaison roles Software or other equipment needed Training Communication Scheduling Resources Logistics Budget Change management This ... Read more →

  • How Organizations Can Identify Areas for Improvement
    How Organizations Can Identify Areas for Improvement
    Play
    Published: 18 Sep 2012 Duration: 04:07
    Mary shares ways that organizations can identify priority areas for improvement. She discusses using a lean assessment methodology. The steps include: Conducting meetings to review expectations and deadlines Determining the project scope ... Read more →
    Mary shares ways that organizations can identify priority areas for improvement. She discusses using a lean assessment methodology. The steps include: Conducting meetings to review expectations and deadlines Determining the project scope ... Read more →

  • Leaders Helping Staff with Productivity
    Leaders Helping Staff with Productivity
    Play
    Published: 11 Sep 2012 Duration: 04:02
    Mary shares how leaders can empower their staff so that they, too, can become highly productive. Empowered employees are more engaged, and more engaged employees tend to work harder, knowing that they are an important part of the big pictur... Read more →
    Mary shares how leaders can empower their staff so that they, too, can become highly productive. Empowered employees are more engaged, and more engaged employees tend to work harder, knowing that they are an important part of the big pictur... Read more →

  • What is Value-Add and How Does it Impact Efficiency?
    What is Value-Add and How Does it Impact Efficiency?
    Play
    Published: 5 Sep 2012 Duration: 04:25
    Mary explains the meaning of “value-add.” The criteria are: The customer is willing to pay for it The process, object, or service has to be physically changed The process, object, or service is done right the first time In this podcast, ... Read more →
    Mary explains the meaning of “value-add.” The criteria are: The customer is willing to pay for it The process, object, or service has to be physically changed The process, object, or service is done right the first time In this podcast, ... Read more →

  • Gaining Support for Records Management Programs
    Gaining Support for Records Management Programs
    Play
    Published: 28 Aug 2012 Duration: 03:13
    Mary explains that the way to gain support for a records management program is to actively engage management and staff so that they can experience the benefits, not just hear the words. By appealing to emotions, you will be on the path to o... Read more →
    Mary explains that the way to gain support for a records management program is to actively engage management and staff so that they can experience the benefits, not just hear the words. By appealing to emotions, you will be on the path to o... Read more →

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